Entities – Global SSO Sign-In Failure
Incident Report for Diligent
Resolved
This incident has been resolved.
Posted Sep 23, 2024 - 06:08 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 23, 2024 - 05:26 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 23, 2024 - 05:11 UTC
Investigating
SSO sign-in may currently not work globally. As a workaround, users should go to their Entities site URL and they will be automatically redirected to SSO, or they may need to click 'Sign in with SSO' to be redirected. We apologize for the inconvenience caused. The team is working on a fix with priority.
Posted Sep 23, 2024 - 04:14 UTC
This incident affected: Governance Operations - Entities (Entities (North America - Canada), Entities (North America - US), Entities (Europe - Germany), Entities (Europe - UK), Entities (Asia Pacific - Australia)).