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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 2026 - 12:38 UTC
Scheduled - Please be advised that Diligent will be performing its regular monthly patching maintenance across the enterprise this weekend. This maintenance window will run from Friday through Sunday.
After patching is complete, we will conduct rolling application restarts between 10:00 PM and 2:00 AM in each data center’s local time zone. This will begin with Australia at 10:00 PM(7:00 AM EST).
During this period, some products may experience brief, intermittent interruptions in service, but we do not anticipate any extended outages. Our teams will closely monitor all systems throughout the maintenance to minimize impact and ensure services are restored quickly if interruptions occur.
Jan 23, 202612:40 - Jan 25, 202606:40 UTC
Monitoring - Diligent is actively monitoring a security incident involving Gainsight, a third-party software provider we use for customer interactions, and unusual activity with its Salesforce connector.
Diligent’s products and services are not impacted by this incident.
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled maintenance window timeline.
Resolved -
This incident has been resolved.
Jan 23, 08:12 UTC
Identified -
There is an issue impacting Outlook users, where email notifications may be delayed or not delivered. Microsoft is actively working on the issue. Please reference Microsoft's Status Page here: https://status.cloud.microsoft/m365
Jan 23, 02:06 UTC
Completed -
The scheduled maintenance has been completed.
Jan 23, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 04:00 UTC
Scheduled -
Services/Location:
Platform Strategy in US region
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Platform Strategy may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Platform Strategy execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jan 22, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 06:00 UTC
Scheduled -
Services/Location:
Robots Service in all commercial regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jan 22, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 04:00 UTC
Scheduled -
Services/Location:
Platform Strategy in Brazil, Canada & Gov Regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Platform Strategy may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Platform Strategy execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jan 21, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 18:00 UTC
Scheduled -
Services/Location:
Platform Strategy in Germany region
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Platform Strategy may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Platform Strategy execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jan 21, 08:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 02:30 UTC
Scheduled -
Services/Location:
Activity Tracker service in GovCloud US (Gov, SLED & DOD)
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Activity Tracker may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Activity Tracker execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jan 20, 19:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 17:30 UTC
Scheduled -
Services/Location:
Platform Strategy in Singapore & Australia regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Platform Strategy may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Platform Strategy execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jan 19, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 08:30 UTC
Scheduled -
Services/Location:
Diligent ESG in Germany
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Diligent ESG may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Diligent ESG execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jan 18, 03:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 03:00 UTC
Scheduled -
Services/Location:
BoardEffect in the US Region
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, BoardEffect may become briefly unavailable during this time window if your site is scheduled to update on this day. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring BoardEffect in the impacted regions outside of the scheduled maintenance window timeline.
Contact: For any questions or if you experience a disruption other than above, please contact BoardEffect Support: support@boardeffect.com
Jan 12, 07:38 UTC
Completed -
The scheduled maintenance has been completed.
Jan 17, 23:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 05:00 UTC
Scheduled -
Services/Location:
Community in the US Region
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Community may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Community execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jan 17, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 09:00 UTC
Scheduled -
Services/Location:
Asset Manager in South Africa, Japan, Australia, Singapore, Germany, US, Brazil & UK
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Asset Manager may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Asset Manager execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jan 17, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 08:00 UTC
Scheduled -
Services/Location:
Entities in Europe - UK
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Entities may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Entities execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jan 17, 08:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 02:30 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jan 13, 12:11 UTC
Scheduled -
Services/Location:
Activity Tracker Service in all commercial regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Activity Tracker may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Activity Tracker execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jan 16, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 18:00 UTC
Scheduled -
Services/Location:
Platform Strategy in South Africa region
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Platform Strategy may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Platform Strategy execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jan 15, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 18:00 UTC
Scheduled -
Services/Location:
Platform Strategy in Japan region
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Strategy may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Platform Strategy execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jan 15, 19:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 16:00 UTC
Scheduled -
Services/Location:
Platform - Audit in Europe - Germany Platform - Audit in Europe - UK Platform - Audit in Africa - South Africa Platform - Audit in Asia Pacific - Australia Platform - Audit in Asia Pacific - Japan Platform - Audit in Asia Pacific - Singapore
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Platform - Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Platform - Audit execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jan 15, 11:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 08:01 UTC
Scheduled -
Services/Location:
Platform - Audit in North America - Canada Platform - Audit in North America - US Platform - Audit in South America - Brazil
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Platform - Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Platform - Audit execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jan 15, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 08:00 UTC
Scheduled -
Services/Location:
Platform Asset Manager in Canada Region
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Platform Asset Manager may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Platform Asset Manager execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jan 14, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 18:00 UTC
Scheduled -
Services/Location:
Platform Strategy in UK region
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Platform Strategy may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Platform Strategy execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jan 13, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 02:00 UTC
Scheduled -
Services/Location:
Robots Service in GovCloud US (Federal, SLED, 3)
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled maintenance window timeline.
Resolved -
This incident has been resolved.
Jan 12, 17:30 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 12, 17:28 UTC
Identified -
The issue has been identified and a fix is being implemented.
Jan 12, 16:39 UTC
Investigating -
Users are experiencing service degradation in the US region. We are currently investigating. Thank you for your understanding and patience!
Jan 12, 15:33 UTC
Completed -
The scheduled maintenance has been completed.
Jan 10, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 01:00 UTC
Scheduled -
Services/Location:
Entities in All Regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Entities may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Entities execution in the impacted regions outside of the scheduled maintenance window timeline.