Diligent Status

All Systems Operational

Board Portal Operational

Boards Operational

Minutes Operational

Questionnaires Operational

Insights Operational

Mission Driven Solutions Operational

BoardEffect Operational

Community by Diligent Operational

iCompass Operational

BoardDocs Operational

Secure Communications Operational

Secure File Sharing Operational

Messenger Operational

Entities Operational

Equity Operational

Equity for Companies Operational

Equity for Investors Operational

CGLytics Operational

Director Network Operational

Manzama Operational

Compliance Operational

Approval Workflow Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 22, 2021

iCompass CMS Networking issue

Resolved - The service disruption has been resolved.
Apr 22, 19:00 UTC

Update - We are continuing to monitor for any further issues.
Apr 22, 18:50 UTC

Monitoring - We’ve done a fix for iCompass CMS. Everything appears to be working as normal.

We’re monitoring to ensure continued availability of service.

Next update in 30 minutes.
Apr 22, 18:46 UTC

Update - We are continuing to investigate this issue.
Apr 22, 18:44 UTC

Update - We're investigating a possible service disruption with iCompass CMS

We have narrowed it down to a health check related to the loadBalancer.

We will provide an update every 30 minutes.
Apr 22, 18:34 UTC

Investigating - We’re currently experiencing a service disruption.

Our Site Reliability team is working to identify the root cause and implement a solution.

Users may be experiencing difficulties accessing Boards materials or Messenger communications.

Next update in 30 minutes.
Apr 22, 18:15 UTC

Apr 21, 2021

No incidents reported.

Apr 20, 2021

No incidents reported.

Apr 19, 2021

No incidents reported.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

iCompass (Civicweb) Toronto - Intermittent site access

Postmortem - Read details
Apr 15, 18:19 UTC

Resolved - The service disruption has been resolved.

Production support continue to investigating the brief intermittent network disruption.
Apr 15, 00:17 UTC

Monitoring - Site all operational.
Apr 15, 00:13 UTC

Identified - The site continue to be stable and up.

Production support is actively looking into this brief intermittent network disruption. We will keep you posted on this.
Apr 15, 00:10 UTC

Update - Everything has been running normally for a while, Production support continue to investigating.
Apr 14, 23:02 UTC

Investigating - We are currently investigating this issue.

Production support continue to investigating:
We have received alerts and we have already engaged our Infra ops team , they are currently checking the issue . Infra team will provide you updates on this shortly .
Apr 14, 22:58 UTC

Apr 14, 2021

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.