Third Party Manager - Users are unable to access the application in the US region

Incident Report for Diligent Customer Facing

Resolved

This incident has been resolved.
Posted Jan 05, 2026 - 15:22 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 05, 2026 - 14:59 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 05, 2026 - 14:59 UTC

Investigating

Users are unable to access the application in the US region. We are currently investigating. Thank you for your understanding and patience!
Posted Jan 05, 2026 - 14:55 UTC
This incident affected: Compliance - Third Party Manager (Third Party Manager (North America - US)).