Messenger – Web Portal Access Issues In AUS Region

Incident Report for Diligent Customer Facing

Resolved

This incident has been resolved.
Posted Nov 11, 2025 - 06:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 11, 2025 - 04:55 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 11, 2025 - 04:55 UTC

Investigating

Messenger access issues detected on the Web Portal. Mobile app remains accessible, though users report problems sending messages.
Posted Nov 11, 2025 - 03:28 UTC
This incident affected: Boards & Governance - Messenger (Messenger (Asia Pacific - Australia)).