Boards Overlapped Users in Canada being prompted to reauthenticate.
Incident Report for Diligent
This incident has been resolved.
Posted Nov 19, 2023 - 01:43 UTC
The issue has been identified and a fix is being implemented.
Posted Nov 19, 2023 - 01:41 UTC
Users who are overlapped and set to a site in Canada are currently being prompted to reauthenticate in a loop. If users login to an alternate site first they are able to get in successfully as a work around.
Posted Nov 19, 2023 - 00:08 UTC
This incident affected: Board & Leadership - Boards (Boards (North America - Canada)).