Secure File Sharing - Customer Login Disruption in US Regions

Incident Report for Diligent

Resolved

This incident has been resolved.
Posted Sep 28, 2024 - 21:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 28, 2024 - 21:31 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 28, 2024 - 21:31 UTC

Investigating

Our service is experiencing an interruption that is preventing customer login in US regions.
Posted Sep 28, 2024 - 21:17 UTC
This incident affected: Board & Leadership - Secure File Sharing (Secure File Sharing (North America - US)).