BoardDocs - Users are experiencing service degradation in the US region

Incident Report for Diligent Customer Facing

Resolved

This incident has been resolved.
Posted Jan 12, 2026 - 17:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 12, 2026 - 17:28 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 12, 2026 - 16:39 UTC

Investigating

Users are experiencing service degradation in the US region. We are currently investigating. Thank you for your understanding and patience!
Posted Jan 12, 2026 - 15:33 UTC
This incident affected: Boards & Governance – BoardDocs (BoardDocs (North America - US)).