Secure File Sharing - Users experiencing latency while uploading documents

Incident Report for Diligent

Resolved

This incident has been resolved.
Posted Sep 20, 2024 - 14:39 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 20, 2024 - 14:19 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 20, 2024 - 14:19 UTC

Investigating

Users experiencing latency while uploading documents. We are currently investigating.
Posted Sep 20, 2024 - 14:14 UTC
This incident affected: Board & Leadership - Secure File Sharing (Secure File Sharing (North America - US)).